Terms of Service

1. Services Provided

AL-Ahad Quran Online provides online Quran teaching services including:

• One-on-one Quran classes via video calls (Zoom/Google Meet/WhatsApp)
• Group Quran classes for families or small groups
• Quran memorization (Hifz) programs
• Tajweed and proper recitation training
• Islamic studies and basic Arabic
• Flexible scheduling according to student timezone

2. Student Responsibilities

By enrolling in our classes, students agree to:

• Maintain regular attendance and punctuality for classes
• Show respect and Islamic etiquette towards teachers at all times
• Complete assigned practice and homework between classes
• Maintain necessary technical requirements (stable internet, working device, camera)
• Make timely payments as agreed upon enrollment
• Provide 24-hour notice for class cancellation or rescheduling

3. Payment Terms

Payment and fee structure:

• All fees are discussed and agreed upon via WhatsApp before classes begin
• No refunds are provided for completed classes
• Rescheduling requires minimum 24-hour advance notice
• Monthly, quarterly, or package payments available as agreed
• Accepted payment methods: Bank transfer, JazzCash, EasyPaisa, or other agreed methods
• Late payments may result in temporary suspension of classes

4. Code of Conduct

During Quran classes, students must adhere to:

• Islamic dress code and modest appearance during video calls
• Respectful language and behavior towards teachers and staff
• No recording of classes without explicit written permission
• Creating a quiet, distraction-free learning environment
• Parental supervision required for students under 12 years old
• No sharing of class links or materials with unauthorized persons

5. Limitation of Liability

AL-Ahad Quran Online is not responsible for:

• Technical issues on student's side (internet connectivity, device problems)
• Missed classes due to student's unavailability or technical issues
• Learning progress which depends on student's practice and commitment
• Force majeure events (power outages, natural disasters, political unrest)
• Any indirect, incidental, or consequential damages

6. Intellectual Property

All teaching materials provided by AL-Ahad Quran Online are:

• For personal Quran learning use only
• Not to be recorded, distributed, or shared without written permission
• Copyrighted to AL-Ahad Quran Online
• Teaching methods and curriculum are proprietary
• Students may not use materials for commercial purposes

7. Dispute Resolution

Any disputes or concerns will be resolved through:

• First attempt: Direct communication via WhatsApp within 24 hours
• Second attempt: Formal email communication to info@alahadquran.com
• If unresolved: Mediation by a mutually agreed third party
• Governed by the laws of Pakistan
• Resolution will be sought in accordance with Islamic principles

8. Privacy and Data Protection

We respect your privacy:

• Personal information is collected only for service provision
• No sharing of student information with third parties
• Data stored securely with encryption where possible
• You may request data deletion at any time
• Refer to our Privacy Policy for detailed information

9. Amendments to Terms

These terms may be updated:

• We reserve the right to modify these terms at any time
• Changes will be communicated via email or WhatsApp
• Continued use of services constitutes acceptance of new terms
• Major changes will provide 30-day notice period

10. Termination of Services

Services may be terminated:

• By student: With 7-day written notice via WhatsApp
• By academy: In case of violation of terms with immediate notice
• For non-payment: After 15 days of overdue payment
• Refunds for unused classes will be provided upon termination

11. Contact Information

For any questions about these terms:

Effective Date:

Last Updated:

By using our Quran teaching services, you agree to abide by these Terms of Service.

These terms are designed to ensure quality education and mutual respect between teachers and students.